Reference

h1n1 legal terms for your India account

This page sets out the terms that apply to access, account use, data handling and change requests on h1n1.

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h1n1 h1n1 legal terms for your India account
CONTACT PATHS

How to reach the legal desk

If you need a legal reply, start from the contact route inside your account so we can match your request to the right file.

Email request Send your registered email, the subject of your request and any reference shown in…
In-account chat Open chat after you sign in if you want a quick status check on…
Written request If you need a formal correction or deletion request, send it in writing with…
RECORD CARE

How we handle your records

We keep only the data needed for account service, legal checks and record keeping, and we limit access to staff who need it for those tasks.

Data use

We use account details, device signals and transaction records to run your account, stop misuse and answer lawful requests. The purpose stays narrow, and we do not use that data for anything outside the account flow.

Cookies

Cookies help us remember your session, language choice and the state of forms you have already filled. You can clear them in your browser, but some pages may ask you to sign in again.

Security checks

When you change a profile field or move money, we may compare the name on the account with the payment name and ask for an extra check if anything looks inconsistent.

Retention

We retain records only for as long as we need them for service, dispute handling, audit steps or a rule that applies in your location. After that, we delete or anonymise them where we can.

Change requests

To update, export or remove data, send a written request from the contact address on file and say exactly what you want changed. We may need to confirm identity before we act.

Contact route

For any legal query, use the channel listed inside your account so we can tie the message to the right file. That helps us respond on the correct record and avoid delays.

Questions on access and records

These questions cover access, data and request handling for your account. If your situation is not covered here, use the contact path in your account and tell us what needs to change. We will check the file against the current local rule set before we answer, so the reply matches the rules that apply to you.

Access depends on local law and is available where local law permits. If the rules in your location change, we may restrict or stop access until we can confirm the right status.

We keep the details needed to run the account, process checks, support contact and keep required records. That can include your name, contact path, device signals and transaction logs.

Yes. Send a request from your registered contact route and tell us the exact field that needs to change. We may ask for proof so the change goes to the right file.

We use cookies for sign-in, session handling and language settings. They also help us remember form progress so you do not have to start again after a page refresh or short pause.

We keep records for the period needed for service, dispute handling and any rule that applies in your location. After that period, we delete or anonymise them where our systems allow.

Use the contact channel shown inside your account for legal requests, corrections or data questions. If you send from a different address, we may ask you to confirm identity first.

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